Privacy Policy

Our commitment to you

Total Waterproofing Supplies Pty Ltd is committed to protecting your privacy and personal information when you deal with us.

We will only use personal information provided by you for the purposes for which it was collected and we will not disclose your personal information to a third party.

We appreciate that you may have certain concerns about how personal information is collected, used and shared. We can assure you that we will always handle your personal information securely and carefully. Among other things, we strictly comply with all applicable Australian privacy laws.

Why and how we collect the information

We will only collect personal information from you with your prior knowledge and consent. You can access our website and browse the site without disclosing personal information.

We collect information so that we can provide you with a great service. We need this information to deliver products and services to you, to complete transactions on your behalf and to better understand your requirements.

We store your registration and ordering detail so that you don’t have to re-enter your details every time you shop with us.

Direct marketing by mail and email

If you do not wish to receive promotional material from us, please uncheck the relevant box when you register with Total Waterproofing Supplies. If you no longer wish to receive promotional material please amend your preferences in “my account”, if you no longer wish to receive promotional emails please unsubscribe by clicking the unsubscribe link at the bottom of the promotional email you have received.


We will take all reasonable steps to store your personal information securely. After all, it is in our interests to make sure you feel confident shopping with us online.

We have implemented security technology and policies, rules and measures to protect the personal information under our control against: unauthorized access, improper use, alteration or any unlawful act.

Our e-commerce site uses a security measure called Secure Sockets Layer (SSL) technology. SSL locks all your critical information in an encrypted envelope, making it extremely difficult for this information to be intercepted. Our SSL technology is the industry standard in Internet security.