TWS Price Match Conditions

Price matching terms and conditions

If a customer request that we match the price of a competitor’s advertised product the following terms and conditions shall apply:

  • Price comparisons must include all delivery charges
  • Confirmation of competitor’s advertised price is required i.e. catalogue, newspaper advertising
  • Product must be identical (e.g. same brand and colour)
  • Excludes competitor’s clearance lines, limited stock offers, price errors or Member/Club discounts
  • The product must be in stock (not available on back orders)
  • No bulk purchase, retail quantities only
  • The competitor must be in the same metro or town area as the requested price match
  • The price must not be below our cost price